Information we collect about you
When you plan an Ireland trip, you share details that say a lot about your days, from travel dates to who is coming with you. On Sanexolive, we collect only the information needed to respond meaningfully, improve our services, and meet legal obligations. This can include contact details you provide, messages you send about your itinerary, basic technical data from your device, and records of how you use the site, such as pages visited and actions taken.
- Contact details such as your name, email address, and any phone number you choose to share when you get in touch.
- Trip related information you include in messages, for example travel dates, routes, preferences, and who is travelling.
- Technical data like IP address, browser type, device identifiers, and general location derived from your connection.
- Usage data about how you interact with Sanexolive, including pages viewed, time spent, and features used.
- Consent records, communication preferences, and correspondence history so we can manage and document your choices.
We collect personal data directly from you when you fill in forms, subscribe to updates, or contact us, and indirectly through cookies and similar technologies that help us understand site usage. Where we rely on consent, you can withdraw it at any time. Where we rely on legitimate interests or legal obligations, we process only what is necessary and balance those reasons against your rights under Irish and EU data protection law.
How we use your information
We use the personal data we collect to respond to your enquiries, provide travel planning context, and operate Sanexolive in a secure, reliable way. This includes answering questions about Ireland routes and pacing, managing subscriptions, improving the clarity of our content, and maintaining records that show how we handle privacy requests. We also use aggregated, non identifying data to understand how visitors use the site so we can refine layout, navigation, and topics over time.
Our legal bases for processing personal data include your consent, the performance of a contract or steps taken at your request, our legitimate interests in running and improving Sanexolive, and compliance with legal obligations. We always consider whether a particular use of data is necessary, proportionate, and consistent with your reasonable expectations as a visitor planning travel to or within Ireland.
Your data protection rights
Under the General Data Protection Regulation as applied in Ireland, you have rights over your personal data, including access, rectification, erasure, restriction, objection, and data portability in certain cases. You can also withdraw consent where we rely on it and lodge a complaint with a supervisory authority. We take these rights seriously and will explain clearly what we can do, what we must keep for legal reasons, and how long each step is likely to take.
Right to access information
You can ask us whether we hold personal data about you and request a copy of that information in an accessible format.
Right to rectification
If any personal data we hold about you is inaccurate or incomplete, you can ask us to correct or update it without undue delay.
Right to erasure
You can ask us to delete your personal data in certain circumstances, for example where it is no longer needed or you have withdrawn consent.
Right to data portability
You may request a copy of certain personal data in a structured, commonly used format and ask us to transmit it to another controller where technically feasible.
How and when we share your data
Travel planning often involves third parties, but we do not sell your personal data or share it for unrelated marketing. We may share limited information with trusted service providers who help us operate Sanexolive, such as hosting, analytics, communication tools, and security services. These providers act on our instructions, use appropriate safeguards, and are not allowed to use your data for their own independent purposes.
In some situations, we may also need to share personal data to comply with legal obligations, respond to valid requests from public authorities, or protect our rights, safety, or the rights of others. If we ever consider working with partners to offer joint content or services, we will explain clearly what data is involved and on what basis it is shared. Where data leaves the European Economic Area, we use recognised transfer safeguards to help keep it protected.
How we protect your data
Keeping your personal data secure matters, especially when it relates to travel dates, locations, and who you are with. We use a mix of technical and organisational measures designed to protect information from accidental loss, misuse, or unauthorised access. These measures include restricted access based on role, secure hosting environments, encryption in transit where appropriate, and regular reviews of how data is stored and handled within Sanexolive.
No online service can promise perfect security, and we are careful not to make such claims. However, we do work continuously to reduce risk, respond promptly to potential issues, and select service providers who apply appropriate safeguards. If we become aware of a data breach that creates a high risk to your rights, we will follow applicable Irish and EU rules on notification and take steps to mitigate potential harm.